Inaccurate back office reporting

For the second Saturday in a row, ncr credit card processing has crashed during the lunch rush. It is not a processor crash but the app itself failing. Ncr makes no effort whatsoever to communicate app status updates, and attempts to contact customer support are futile. No emails are sent, no social media posts, no response to text support. Complete silence. I would strongly discourage anyone from using the product.

Reutersuser about NCR Silver Point-of-Sale (POS), v3.11.2